Services Marketing: Integrating Customer Focus Across the Firm, 6/e

Status

Published

on 11 May 2012

Year of Creation

2012

THE MCGRAW-HILL COMPANIES, INC

Registration Number

TX0007544279

on 11 May 2012

The U.S. Copyright record (Registration Number: TX0007544279) dated 11 May 2012, pertains to an electronic file (eService) titled "Services Marketing: Integrating Customer Focus Across the Firm, 6/e" created in 2012. The copyright holder is THE MCGRAW-HILL COMPANIES, INC, known for their creative contributions in text registration. For any inquiries concerning this copyrighted material, kindly reach out to THE MCGRAW-HILL COMPANIES, INC.

THE MCGRAW-HILL COMPANIES, INC

Application Details

Registration Number

TX0007544279

Registration Date

5/11/2012

Year of Creation

2012

Agency Marc Code

DLC-CO

Record Status

New

Physical Description

Book

First Publication Nation

United States

ISBN

0078112052

Preexisting Material

text, photographs, artwork, PREVIOUS EDITION

Personal Authors

Valarie A Zeithaml

Mary Jo Bitner

Dwayne D Gremler

Corporate Authors

INC THE MCGRAW-HILL COMPANIES

Notes

Material Matter Claimed Note: EDITORIAL REVISIONS, NEW AND REVISED MATERIAL

Previous Registration Note: 2008, TX 7-099-1522005, TX 6-196-934

Statements

Application Title Statement: Services Marketing: Integrating Customer Focus Across the Firm, 6/e

Author Statement: Valarie A. Zeithaml Domicile: United States Citizenship: not known Authorship: EDITORIAL REVISIONS, NEW AND REVISED MATERIAL Mary Jo Bitner Domicile: United States Citizenship: not known Authorship: EDITORIAL REVISIONS, NEW AND REVISED MATERIAL Dwayne D. Gremler Domicile: United States Citizenship: not known Authorship: EDITORIAL REVISIONS, NEW AND REVISED MATERIAL

Notes

Material Matter Claimed Note: EDITORIAL REVISIONS, NEW AND REVISED MATERIAL

Previous Registration Note: 2008, TX 7-099-1522005, TX 6-196-934

Statements

Application Title Statement: Services Marketing: Integrating Customer Focus Across the Firm, 6/e

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